The Blue Iguana Is Now Soulara Hotel. Welcome To Our Reimagined Experience!
Terms and Conditions
Booking & House Policies
Effective Date: June 2, 2026
Welcome to Soulara. We are excited to host you at our beachside retreat in Sámara. To ensure a peaceful, comfortable, and seamless experience for everyone, we’ve outlined our straightforward guidelines below. By booking a stay with us, you agree to these policies.
1. Bookings & Payments
Securing Your Stay: To lock in your dates, a valid credit card is required at the time of booking.
Rates & Taxes: All prices are listed in US Dollars (USD). Local Costa Rican tourism and sales taxes will be added to your final total at checkout.
Payment Schedule: Depending on the specific rate option you choose during checkout, payment may be processed in full at the time of booking or collected upon arrival.
2. Cancellations & Changes
We understand that travel plans can change unexpectedly. Because we are a boutique hotel with limited rooms, late cancellations impact us significantly.
Standard Cancellation: You can cancel or modify your reservation free of charge up to 14 days before your scheduled arrival date.
Late Cancellations: Cancellations made within 14 days of your arrival date, or no-shows, will be charged the full amount of the reservation.
Holiday & Peak Season Bookings: For special holiday weeks or peak travel seasons, separate non-refundable policies may apply. These will always be clearly displayed before you finalize your booking.
3. Arrival & Departure
Check-In (From 3:00 PM): We will have your room ready for you starting in the afternoon. If you are arriving late in the evening, please let us know ahead of time so we can coordinate your access.
Check-Out (By 11:00 AM): To help us prepare the rooms thoroughly for the next arriving guests, we ask that you check out by late morning.
Early/Late Requests: While we cannot guarantee early check-ins or late check-outs, we will always do our best to accommodate your schedule if space permits.
4. House Rules & Property Guidelines
Our space is designed as a sanctuary for peace and clarity. We ask all guests to respect the property and each other.
Quiet Hours: To ensure everyone gets a restful night’s sleep, we observe quiet hours from 10:00 PM to 7:00 AM.
Smoke-Free Property: For the comfort and health of all guests, smoking or vaping of any kind is strictly prohibited inside the rooms and across all common areas of the property.
Visitors: The hotel amenities, pool, and facilities are reserved exclusively for registered guests. If you would like to invite an outside visitor over, please check with our front desk team first.
Pets: (Note: Add your pet policy here—e.g., We love animals, but we cannot accommodate pets at this time / We are a dog-friendly property with prior notice).
5. Damages & Lost Items
Care of the Space: We take great pride in keeping our rooms beautiful and functional. Guests are responsible for any intentional damage or missing property during their stay, and the card on file will be billed for necessary repairs or replacements.
Valuables: While Sámara is a peaceful community, we recommend keeping your valuables locked securely in your room’s safe. Soulara is not responsible for the loss or theft of personal items left unattended.
Questions?
If you have any questions about these guidelines or need clarity on a specific policy before you book, please don’t hesitate to reach out to us at Info@SoularaHotel.co We’re always happy to help!





